![]() We highly recommend you not to update or upgrade or install Razer Surround. Step 5: Click “ Razer Surround” from that notification, followed by Immediately cancel. Step 4: When you are done with the installation completely along with the fetching of data from the internet, you will be able to see two notifications which are appearing on the top-left side saying: When you encounter the feature update pop-up, ignore it or cancel it. After the installation process, log in through your account and set a connection between the Synapse and the internet. Step 3: Install the software successfully. Also, proceed with the location that can be accessed, then and now. Step 2: Use only the official website for downloading the Razer Synapse software. Step 1: You are required to follow the first 5 steps from Solution 1 that is purely related to the uninstalling of the Synapse along with the deletion of the residual files. Follow this solution’s steps to fix the issue: Some of the users currently have reported that it was due to this module that their Synapse failed to load or open or even disappeared from the tray. The feature of Razer Synapse named Surround really provides good sound quality while you are playing any game. Solution 2: Disabling Razer SurroundRazer Try to choose the option “ New Account” for yourself. Further, if this problem still exists, we advise you not to log in through the existing Razer account. Note for you: Log in as an administrator for the entire process. Also, there is an option to download it from its official website. The Razer Synapse will immediately download when you plug in the Razer products. After the installation, keep a check if it opens correctly or not. Step 10: From the official website, download the Razer Synapse and install all the packages. Now, reboot the system after you have installed the framework for implementing all the changes. Step 9: From the official website itself, install the newest version of Microsoft. This step will avoid all kinds of unwanted situations while installing the latest version of the software on the system. Step 8: Disable Windows Firewall or Antivirus applications. Unplug all the devices while you are starting the system again. Your system is in the habit of installing all the default drivers that are stored for these devices. After deleting and uninstalling all the drivers, restart your system. In case you doubt some device, uninstall them immediately. You need to take forward the same procedure for all the installed razer devices of your system. Just be sure that you have marked the option saying “ Delete the driver software for this device”. Step 7: Click “ Uninstall” when you encounter a warning in the front of your screen, asking your confirmation of the actions. Now, right-click on the device and choose the “ Uninstall device”. ![]() In this case, you can choose the Keyboard. Provide expansion to the category of the Razer device, which is in use. Step 6: Type “ devmgmt.msc” on the box that is visible after pressing Windows + R to open the RUN window. Don’t leave any file undeleted from this location too-“ C: \ProgramData \Razer directories”.Īfter completing these steps, start your computer once again. Choose Yes, if you encounter any UAC pop up that requires your permission in confirmation. Step 5: You need to delete all the files that are present in this particular folder location. On the top of your screen, you see, can a View tab. Step 4: You need to unhide the folders first as all the folders in the directory are hidden. Navigate through the location “ C: \Program Files (x86) \Razer”. This will launch the File Explorer for you.
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